Statement on the Use of Your Personal Information

 Privacy Act 1988

NDH Property Direct, Run Property and Odyssey Financial are covered by the Privacy Act 1988 which came into effect on the 21 st December 2001.

In accordance with the obligations under the Privacy Act, this document advises you of the manner in which your personal information is handled by us and by our finance affiliate, Odyssey Financial, or any other such affiliate we may use from time to time.

We respect the privacy of your personal information.

You have consented to NDH Property Direct and Odyssey Financial disclosing the information on your Client Survey and/or Application form, including any personal information, between us. This information may be used in assessing loan structures and amounts.

We have collected your personal information in order to complete an assessment for finance. If you do not provide all of the required information, the assessment by Odyssey Financial may not be accurate.

NDH Property Direct and Odyssey Financial will retain your personal details in order to communicate with you about the funding and other services to you. You have a right to access this information, in accordance with the Privacy Act. If you wish to exercise your right of access, please contact our office or Odyssey Financials offices.

A copy of your personal particulars may be provided to the lender in order to assist your application, and some of the information on the application form is provided to Plan Australia in order to administer the commission payable by the bank. The information held by Plan Australia is accessible by you in accordance with the Privacy Act. If you wish to exercise your rights to access this information, please contact Scott Elks on (03) 9775 1088.

Electronic and Other Information

NDH Property Direct, Odyssey Financial and Plan Australiamay communicate with you about your application for finance, other advices, which may be of interest to you, and general information about home loans, investment loans and other forms of finance.

If you do not wish to receive such information electronically or via mail, please email scott.elks@ndhdev.com.au.

Referral of Your Information to Other Service Providers

As discussed with you, NDH Property Direct and Odyssey Financial are pleased to provide you with our services and also to refer you to other service providers for the purposes of discussing and securing insurance and other financial products. If you do not consent to such referral and our forwarding your information only to the service providers discussed with and approved by you, please email scott.elks@ndhdev.com.au

Consent and Acknowledgement

I/We, the applicants, consent of the collection, use and referral of our personal information as detailed above. We acknowledge that we have received a copy of this form for our records.

What type of information do we hold?

The type of information we hold varies depending on the type of product or service we provide to you. For example, NDH Property Direct will hold different information about you if you have facilitated an Investment Loan through us than we will hold if you have are simply a member us.

In general, we may hold the following personal information:

• Name and address
• Date of birth
• Contact details, which may include your telephone number
• Your gender

We may also hold the following information about you:

• Occupation
• Tax file number, where you have given it to us
• Health information (for some types of insurance)
• Information relevant to your financial situation, for example where we have facilitated a investment loan through us .
• Insurance claim information, where this is relevant
• Your employer's name and address
• Your salary
• The names and addresses of your dependants or beneficiaries
• Other information that you have given us

How do we use this information?

We use this information to source appropriate products and services for you from our network of licensed affiliates. These services and products may relate to property investment, accounting, conveyancing services.

We may also use the information to send you material about other financial products or services. If you do not want to receive this type of material, tell us and we will stop. Our contact details are set out below.

Do we usually share information with other companies?

We do not usually share information with anyone else other than its internal staff and advisers on a restricted basis. We do share information as required by law eg. The ATO, Centrelink.

We do not sell mailing lists.

How do we handle a request for access to personal information?

Under the National Privacy Principles you are generally entitled to access the information we hold about you. Where you are entitled to access, the time we require to give you access will depend on the type of information requested. If we can, we will answer your question immediately. We will also try to answer you in the same way that you ask, for example, if you telephone to ask for the information we will, if practicable, give you that information over the telephone. We will generally respond to a written request in writing. Sometimes, we will ask that you put your request in writing, for example, where you want copies of material or access to older information or files which are not current or it is necessary for us to retain a record of your request. We may also ask you to identify yourself to our satisfaction. If we are entitled under the National Privacy Principles to refuse to give you access, we will tell you and provide reasons.

What if some of the information we hold is wrong?

Please tell us. We want our records to be accurate, complete and up to date. Unless we disagree with you about the accuracy or completeness of a record, we will generally correct it on request, (or suggest alternative arrangements for updating our records).

How do I make further enquiries or complain about a breach of privacy?

If you require more information about the way we manage personal information or wish to make a complaint about a breach of your privacy, please contact us (see below for details) and ask to speak to our Professional Standards Manager, who is responsible for privacy issues.

How can I contact NDH Property Direct?

Call Us

Professional Standards Manager on 9775 1088

Email Us

Send your email to scott.elks@ndhdev.com.au

Write to Us

NDH Property Direct
22/61 Frankston Gardens Drive
Carrum Downs Victoria 3201

Po Box 756 Frankston 3199

Changes to this Privacy Policy

We reserve the right to review and amend this Privacy Policy from time to time and to notify you by posting an updated version on our website.